CAPS Online


Earning your Certified Apartment Portfolio Supervisor (CAPS) credential takes you to the next level in property management. It fast-tracks your career advancement and your corresponding earning potential.

You'll learn about:

  • Recruiting high-performing employees
  • Employee performance, engagement, and retention
  • Minimizing conflict through stakeholder communications
  • Ethical behavior and conflicts of interest
  • Annual operating budgets and owner performance objectives
  • Property and portfolio results
  • Due diligence process
  • Property takeover process
  • Capital improvement plans
  • Managing risk through inspections, follow-up procedures, and incident reporting compliance
  • Minimizing legal risk and liability
  • Regulatory agency oversight of assisted housing
  • Analyzing property performance data to inform action
  • Management agreements
  • Evaluating and reporting property performance using key performance indicators


To obtain the CAPS credential, candidates must complete the following:

  • Minimum of 24 months employment as a multi-site supervisor or be either a CAM, ARM or RAM credential holder in good standing.
  • Successful completion of all CAPS course work (totaling 40 hours)
  • Meet all examination standards within 12 months of declaring candidacy

The CAPS Online courses includes the following modules:

1.      Client Services and Stakeholder Relations

2.      Investment Management

3.      Improving Asset Performance

4.      Asset Evaluation and Preservation

5.      Talent Development

6.      Contemporary Issues in Multifamily Housing

CAPS member pricing is $1299


Note to August Purchasers: Exciting enhancements are underway on Visto. As a result, your learning experience will change in the coming months. We encourage you to buy now at the current price, and choose one of the below options:

1) Wait until 09/03/2019 to start taking your credential courses in the new Visto Learning Center. 

2) Start your credential courses immediately and finish by 10/31/2019. Note, if you start and do not finish, you can still access the credential courses, but all progress you made will be lost and will need to be repeated.

Price: $1,399.00